Privacy Policy for Hugo Productions

Introduction

Welcome to Hugo Productions. We are committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (hugoproductions.co.uk), use our services, or interact with us in any way. By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information Collected via Discord API

When you use our services, we use the Discord API for authentication and access to certain functionalities. The information collected includes:

• Usernames
• Profile Pictures
• Banners
• Email Addresses
• Server Membership Information (knows which servers you're in)
• Permissions to Join Servers on Your Behalf
• Ability to Update Your Connection and Metadata for Our Application

1.2 Payment Information

For processing payments, we use Stripe as our payment processor. The following information is collected and processed:

• Last 4 Digits of Your Payment Card
• Location Details (for payment security and fraud prevention)

Note: Only Hugo, the owner of Hugo Productions, has access to Stripe and the payment records. This information is not shared with any third parties.

2. How We Use Your Information

2.1 Providing and Improving Our Services

We use the information collected to:

• Authenticate users and facilitate logins via Discord.
• Customize and enhance your experience on our website.
• Manage and improve our services.

2.2 Payment Processing

Payment information is used solely for processing transactions and ensuring payment security. We do not store full payment details; only the last four digits and location data are retained for security purposes.

2.3 Communication

We may use your email address to communicate with you about your account, transactions, and updates related to our services.

3. Sharing and Disclosure of Information

3.1 Third-Party Services

We do not share your personal information with third parties, except for the necessary processing of payments via Stripe.

3.2 Legal Requirements

We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect the safety of any person, or to protect our rights.

4. Security of Your Information

We take the security of your information seriously and implement reasonable measures to protect it from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise these rights, please contact us at hugo@hugoproductions.co.uk.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. It is advisable to review this policy periodically for any updates or changes.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Hugo Productions
Email: hugo@hugoproductions.co.uk
Website: hugoproductions.co.uk

8. Effective Date

This Privacy Policy is effective as of August 6, 2024.

Thank you for trusting Hugo Productions with your personal information. We are committed to protecting your privacy and ensuring a safe experience on our website.